Contact · Real engineers, real Australian numbers

We answer the phone.
That's the difference.

Whether you're ordering pendants, mid-install with a paired-receiver question, or scoping a 60-bed rollout — pick the lane that fits.

Right now
Engineering desk is open
Mon–Fri · 8am–6pm AEST · 3 min avg wait

Call 1300 627 287
01 — Pick a lane

Four ways to reach us

Order help

Track a shipment, return, refund or warranty claim.

1300 627 287

Tech support

Mid-install or post-install help from our engineers, 24/7.

1300 627 287

Project enquiries

20+ rooms, integrations, custom design and tenders.

1300 627 287

Trade & resellers

Wholesale pricing, volume tiers and portal access.

1300 627 287
02 — Send a message

We reply within one business day.

03 — Quick answers

Asked frequently. Answered briefly.

If your question is on this page you might save yourself a phone call.

How long does shipping take across Australia?

Same-business-day dispatch from Melbourne before 2pm AEST. 1–2 days metro, 3–5 regional. Free over $500.

Can I return a product if it doesn't fit my facility?

Do you offer wholesale pricing for electricians?

What's the difference between a kit and a complete system?